Testimonials
“Unlike lots of vendors I have used over the last 20 years, Datascension has consistently surpassed my expectations in ways that other vendors can only dream about. Datascension’s staff is professional and good at what they do. I feel like they are more than just a supplier and really strive to work with us as a partner would when they anticipate our needs and offer creative solutions to tough data collection challenges.”
Steve Clark
SVP, Data Acquisition & Processing │ Burke, Inc.
"Datascension alleviates stress involved with managing data collection projects. Our studies run daily, and I never have to worry about quotas not being followed, or sampling plans not be met. Every evening at the close of interviewing I not only get updates on progress, but highlights of key measures so I can track satisfaction scores and key issues on a daily basis, when necessary. And whenever our client raises any issues, I'm confident Datascension handled all aspects of data collection by the book, and know they will provide me details to support their methods."
Ken Locati
VP, Client Services │ Answers Research
"Our research company has leveraged Datascension for numerous projects in both English and Spanish languages. Prior to our relationship with Datascension, we had partnered with other Latin American and Caribbean call centers and we’re not pleased with the results.
We find Datascension interviewers to be professional, well-trained, diligent, and English-language neutral; while management is understanding and creative in their attempt to provide solutions to our needs. Although our company is courted constantly by other call centers for our research business, Datascension has earned our respect and loyalty.
I would highly recommend Datascension for outbound call services."
John Herron
CEO │ Rojo Research
Integrity
"Deliver what you promise, and do not promise what you cannot deliver."
"Working here for five years, I’ve seen firsthand how Datascension treats its employees, clients, and clients’ customers with respect. By instituting rigorous training programs, detailed quality assurance procedures, and an overall commitment to excellence our company makes every employee, client, and customer feel as valuable as they truthfully are."
Victor Barrantes
Training Representative
Excellence
"To succeed is to consistently surpass expectations."
"I take pride in my work, and I think I speak for my co-workers as well when I say that I truly understand the responsibility of making sure every customer is treated with courtesy and respect. Datascension’s 96% Customer Satisfaction Rating didn’t happen by accident – our training and work environment has taught us to value every customer request because if we don’t, then someone else will."
Roberto Castro
Customer Service Representative
Commitment
"The amount of effort required is unknown until the goal is achieved."
"Working in Quality Assurance for almost 4 years now, I have witnessed the amount of care and passion Datascension has for accurate market research data collection and customer satisfaction. Our company is constantly reviewing and updating our rules and procedures to ensure every customer is satisfied, and every client is receiving the attention and results they hired us to provide. We strongly believe that with commitment and dedication we can achieve our goal of becoming the most sought after outsourcing company in the world."
Sandy Viquez
Quality Assurance Project Controller
Innovation
"With desire and motivation, all things are possible."
“Datascension is consistently looking to improve our technology, customer service and employee training in every service we provide our clients. A perfect example is our new Plug & Play option, where we can assist new and evolving companies with every aspect of their day-to-day operations. It’s because of Datascension’s commitment to perfecting everything we do that I know this company will be a major influence in the Business Outsourcing Industry.”
Harol Fallas
Vice President of Human Resources