General Population

Hispanic Market

Latin American

B2B Executive

Quality Controls

General Population - Telephone Interviewing

We have established partnerships with some of the industry's leading US general population research and polling companies. In fact, sixty percent of our data collection is among this group. Datascension is able to match or beat various US call center's production and response rates. Challenged by skeptical prospects, we've been put to the test on multiple occasions by simultaneously running the same study as our US competitors in our operations, always proving to our new clients that we are THE most cost
effective and productive solution. The data tracks US call centers and we meet or beat our competitor's response rates and productivity. In fact, we encourage our clients to continue to challenge us, so that we can continue to prove that we are the leaders in industry for our data collection.

Similar to Europeans, Costa Ricans have been studying English since the first grade. As a result, they have perfect English grammar skills and slight Hispanic sounding accents. However, it is equally common for the Costa Ricans to have North American accents as well, since a large percentage have spent time living abroad in the states. Datascension has implemented a requirement on it's interviewers that includes termination of employment if a respondent says, " I don't understand you, what did you say" or a variation of this. We also boast having English teachers on hand, so that an interviewer can be given the opportunity to get tutoring lessons in English pronunciation. In addition we want our introductions to sound as if we were dialing from Utah. In Costa Rica, 45% of the staff that we hire has North American accents (our "A employees), while 55% have slight
Hispanic Accents (B employees).