Our People: The Costa Ricans


Costa Rica has been known as being one of the most diplomatic and educated countries in the world. Referred to as the Switzerland of Latin America (both financially as well as politically), Costa Rica has no military and instead has invested their tax dollars in social programs for their people. In fact, Costa Ricans go to College for free.

Compared to people in other Latin American countries, Costa Ricans are viewed as having a more proper Spanish accent. It can be compared to an American speaking with a British person. As a result, among the US Hispanic and Latin American populations, Costa Rican response rates top the charts.

Similar to Europeans, Costa Ricans have been studying English since the first grade. They have perfect English grammar skills and slight Hispanic sounding accents. However, it is equally common for the Costa Ricans to have North American accents as well, since a large percentage have spent time living abroad in the states.

“Pura Vida” is the Costa Rican Mantra! It means, “Pure Life”. Similar in nature to the Canadians, the Costa Ricans are easy going, friendly, educated, and highly cultured. They are the wealthiest country in Central America and yet, their attitude towards foreigners can be described as open and respectful. While traveling in Costa Rica, one feels very safe amongst these honest and happy people!

In the US, a country that is becoming more and more Hispanic, Costa Rica is the most sensible cost effective and quality solution as a call center hub versus the Philippines, Canada, India, or even Mexico.